Architecture & Planning
Introduction
DLDS is committed to protecting your privacy and handling your personal information responsibly.
This Privacy Policy explains what information we collect through our website, how we use it, and your rights under UK data protection legislation, including the UK General Data Protection Regulation (UK GDPR).
By using this website, you agree to the practices described in this Privacy Policy.
Who We Are
DLDS is a building design and technical consultancy based in East Anglia, serving clients throughout Suffolk, Essex, Cambridgeshire, and London.
If you have any questions regarding this Privacy Policy or your personal information, please contact us using the details provided on our Contact page.
Information We Collect
Information You Provide
When you submit an enquiry through our website contact form, we may collect:
We use this information solely to respond to your enquiry and discuss the services you may require.
Information Collected Automatically
When you visit our website, certain information may be collected automatically, including:
This information is collected through website analytics tools and is used to improve the performance and usability of our website.
Website Analytics
We use Statcounter to analyse visitor activity and understand how our website is used.
Statcounter may collect information such as IP addresses, browser information, device type, referring websites and pages visited. This information helps us improve the content, functionality and effectiveness of our website.
For further information, please see the Statcounter Privacy Policy.
How We Use Your Information
We use personal information to:
We do not sell, rent, or trade your personal information to third parties.
Legal Basis for Processing
Under UK GDPR, we process personal data on the following lawful bases:
Legitimate interests, where necessary to operate and improve our business and website.
Contractual necessity, where required to provide services requested by you.
Legal obligation, where processing is necessary to comply with applicable laws and regulations.
Data Storage and Security
We take appropriate technical and organisational measures to protect personal information from unauthorised access, disclosure, alteration, or destruction.
Personal information is retained only for as long as reasonably necessary to fulfil the purposes for which it was collected or to comply with legal obligations.
Cookies
This website may use cookies and similar technologies to improve functionality and analyse website usage.
Cookies are small text files stored on your device.
You can control or disable cookies through your browser settings. Please note that some parts of the website may not function correctly if cookies are disabled.
Third-Party Services
Our website may contain links to external websites or use third-party services, including:
These third parties operate under their own privacy policies and terms. We encourage you to review those policies independently.
Your Rights
Under UK GDPR, you have the right to:
Further information regarding your rights can be found on the ICO website.
Changes to This Policy
We may update this Privacy Policy periodically. Any changes will be published on this page and will take effect immediately upon publication.
Contact
If you have any questions regarding this Privacy Policy or your personal information, please contact DLDS using the details provided on our Contact page.